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Email/Collaboration: In-house vs hosted by EcoSuite? | EcoSuite
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Most IT organizations are under pressure to look at their budgets and ask if they if doing the right thing for the organization.  Senior management are also asking,  is IT our competitive advantage or another cost of doing business that should be optimized?
“Rather than just using the Internet to visit web pages, you can use it to run very sophisticated software” — Nicholas Carr, author of The Big Switch: Rewiring the World, from Edison to Google.
Now is the time to ask if Email and Collaboration should be run in-house or hosted by a SaaS provider such as EcoSuite. Here are a few areas to consider when reviewing your options:
In-House Implementation EcoSuite Hosted Solution
Financial Investment A large financial investment, (for hardware, software licenses, IT resources and more) is required. Maintenance costs may also be unpredictable. Utility costs are now significant. Physical space may also have a cost. Initial costs are minimal. There is no need to purchase hardware or software and no need for added IT personnel. Your ongoing fees are low, predictable and easy to budget. If you grow or shrink, our solution grows or shrinks with you.
IT Resources Requires dedicated IT resources. Managing a typical email system for a 100 person company takes 85% of a senior technician’s time. No dedicated IT resources required. User maintenance can be performed by a non-technical person. All system management is performed by EcoSuite.
Deployment Average 30 days to deploy an in-house messaging and collaboration solution with dedicated staff. Get started quickly with the EcoSuite hosted environment.
Reliability and Maintenance Lack of redundancy and bandwidth, poor administration, delay in upgrades – any of these can cause security and performance issues. Servers crashing and email interruptions cause business delays and loss of productivity. Updates performed in timely manner by our trained experts. Quality of service and technical support is provided. Our systems are fully redundant and backed up routinely.
Security, Maintenance, Upgrades Constant vigilance is required to combat viruses and SPAM, update servers. Upgrades may be delayed. Security solutions are costly and complex. Security and mobility services are available on demand. Basic features are included with service and advanced features are available at low cost.
24/7 Support Lack of support team after business hours? You may have to wait until the next business day for and IT Admin to come and help you. Dedicated Support Staff are available 24 hours per day, 7 days per week. If you have a problem, getting Support is just a phone call or an email away, regardless of where you are, the time of day or night, or the day of the week.